Relationships are fragile. And whether fractured by a major incident
or a minor irritation, the ensuing emotions can often feel insurmountable preventing
the relationship from moving forward or the offended from moving on. In order to
make things right, something more than "sorry" is needed. #1 New York Times
bestselling author Gary Chapman and Jennifer Thomas have teamed up to deliver this
groundbreaking study of how we give and receive apologies. It's not just a matter
of will, but it's a matter of how you say, "I'm sorry" that ultimately makes things
right with those you love. This book will help you discover why certain apologies
clear the path for emotional healing, reconciliation, and freedom, while others
fall desperately short.
